PRIVACY & COOKIE POLICY

Your Consent:

By using, browsing, or purchasing from thebakebox.ca you are agreeing to and consenting to our terms and conditions as outlined in our Privacy Policy.  Should we change our privacy policies and procedures, those changes will be posted to inform visitors of what information is collected, how it is used, and under what circumstances it may be disclosed.  If you have any questions with anything relating to our Privacy Policy please contact us prior to ordering. 

 

Commitment to Privacy:

The Bake Box is committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information.  We collect personal information from our customers in the regular course of doing business.  Our Privacy Policy has been created in order to help you understand how The Bake Box collects, uses, and safeguards the personal information you entrust to us and to allow you to make informed decisions when using our products and services.

 

Collection of Information:

When you visit our website, we do not automatically collect personal information such as your name, mailing address, credit card information, telephone number, email address or any other information.  We only collect such personal information on an individual basis should you provide it to us in a voluntary manner in order to purchase products, enter a contest or promotion, or sign up to receive our e-newsletter.  You are welcome to browse the websites at any time anonymously and privately without revealing any personal information about yourself. 

We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.

Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "About Cookies" section below for information about cookies and how we use them.

 

We do not share or sell data nor do we authorize third parties to use such information for any commercial purpose, without your prior consent.  We collect billing and shipping information in order to process your order and deliver it to the destination you have provided to us.  This information is used only by The Bake Box and our shipping company(s) for the purposes of fulfilling your order.  Personal information collected through this site is used only for our internal purposes.

 

Personal Communication:

You have the option of registering to receive our e-newsletter, and should you chose to do so, you will be required to submit your email address.  If at any time you no longer wish to receive emails from us, there is an automatic unsubscribe link at the bottom of every e-newsletter and in your account on-line.  Again, this information is kept private and used only for internal purposes.

Should you choose to correspond with us through e-mail, we may retain the content of your e-mail messages together with your e-mail address and our responses for future reference.  The same privacy and protection standards outlined in this Privacy Policy are applied for email communications.

How do we use your information?

We use your personal information to process your purchases and shipments, to communicate with you by providing customer service, email updates including notifications regarding changes to your account or our websites, new products, special offers, relaying the status of your order or items of interest, and to respond to any special needs or enquiries you may have.  As a customer, you have the option to choose not to receive these notices.

 

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information and ensure that it is protected against unauthorized access, disclosure, inappropriate alteration or misuse. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above. All safety and security measures are also appropriate to the sensitivity level of your information.

 

About Cookies:

A cookie is a small computer file or piece of information that may be stored in your computer’s hard drive when you visit our websites.  On The Bake Box website, cookies are used to help us remember and process the items in your shopping cart, and to provide more efficient navigation.  They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. Cookies cannot view or retrieve data from other cookies, nor can they capture files and data stored on your computer.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you would like to browse The Bake Box website, you may do so without accepting cookies.  If you turn cookies off, , some areas of The Bake Box website may not function properly or optimally.

 

 

Shared Information with Third Parties:

We are obliged to keep your personal information confidential except when authorized by you, when required by law and when permitted by law.  None of your personal information which you provide to us is shared with any third party individual or company, with the following exceptions:

• your billing information (including your name, address, and telephone number) is shared with our credit card processing provider and your credit card issuing institution, if you choose to charge your purchase to a credit card;

• your shipping information (including the recipient name, address, and telephone number) is provided to Canada Post and their affiliates and service providers, as applicable, for the purpose of delivering the products purchased

 We are legally required to disclose personal information when it relates to criminal investigations or government tax reporting requirements. In some instances such as a legal proceeding or court order, we may also be required to disclose certain information to authorities.  Only the information specifically requested is disclosed and we take precautions to satisfy ourselves that the authorities that are making the request have legitimate grounds to do so.

 

When Permitted by Law:

We are legally permitted to disclose personal information in specific situations such as employing reasonable and legal methods to enforce our legal rights under our agreements, in order to collect on a delinquent account or investigate suspicion of illegal activities.

 

Website(s) Associated with this Privacy Policy:

The websites that are governed by the provisions and practices stated in this privacy policy are: www.thebakebox.ca.

 

Third Party Links:

The Bake Box’ websites may contain links to other third party sites that are not governed by this privacy policy. Our privacy policy will no longer apply once you leave these websites.  Additionally, The Bake Box is not responsible for the privacy practices employed by other third party websites. We suggest that you examine the privacy statements of those sites to learn how your information may be collected, used, shared and disclosed, as any browsing and interaction on any other web site, including web sites which have a link on our web site, is subject to that web site’s own rules and policies.

 

Changes to our policy:

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.

 

Questions and feedback:

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

 

Online Policy Only:

This online privacy policy applies only to information collected through our website and not to information collected offline.

 

Terms and Conditions:

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

 

Your consent:

By using our site, you consent to our privacy policy.